Returns / "Unbreakable" Gi Policy


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The Rollmore Unbreakable Gi PolicyΒ 

The below "Unbreakable Return Policy" is applicable to our Jiu Jitsu Gis (nogi items, apparel, etc fall under our Standard Return Policy).

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Wore it? Washed it? Don't like it?Β We got you...
You haveΒ 60 days to decide whether you like your Gi enough to keep it - even if you've used it.

If you decide you need a different size or want to try another one of our models, you can exchange your Gi within 60 days of purchase. We'll even pay the shipping both ways. US customers only - international customers are responsible for shipping.Β 

*Β Please clean the Gi before mailing. Gis must be dryΒ before mailing. If a returned Gi is soiled, your account/address will be barred from future Gi returns.

* Gis that have been altered (embroidered, dyed, stains due to food/drink/blood/etc, patches removed, tailored or altered in anyway, etc) are not eligible for the 60 Day Return Policy.Β 
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Standard Return Policy - Applies to all non-Gi items on Rollmore.com (DOES NOT INCLUDE ROLL OUT MATS)
You may return any non-Gi item for refund or exchange if it is in resalable condition (new, unused, unwashed) within 60 days. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty.Β For example deviating from the care instructions; e.g. spandex garments with a care label that expressly mentions no washing with abrasive velcro items (which will result in "pilling" of the spandex surface).Β 

If your return does not meet the requirements then we will not accept return/exchanges. E.g. a used rashguard or a patched-up pair of shorts, etc.Β 

Rollmore.com is not responsible for postage costs of any returns that are sent to us without any approval / communication with our Customer Service team
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Final Sale Items

Mats are all final sale and we do not accept returns.

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Starting Your Return
You can start a return here.

If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order.

Purchasers that opted in for checkout plus will have free returns. Purchasers that opted out are responsible for all return shipping fees for goods being returned or exchanged.

If a returned item is deemed unsuitable for a return, Rollmore reserves the right to refuse the return.

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E-mail:Β 
Returns & ExchangesΒ